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Your Moore Benefits team of licensed, highly-trained and educated benefits consultants has decades of experience and stays current on all the latest … Learn Moore
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When we are your health benefits broker, we track everything in our system so that you don’t have to! Our onboarding tool takes your employee from … Learn Moore
Don’t Just Manage Your HR… Superpower It!
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There are few words in the modern workplace that cause as much abject apathy than “….it’s time for your annual performance review…” (insert Pepto Bismal here) And yet, for many companies (and their HR teams) they remain a part of the circle of working life. But In 2014, Cigna decided to rethink its performance management […]
During mankind’s first days, hanging out by yourself was problematic for a number of reasons including (but not limited to) being eaten or run over by some large animal that you were probably hunting. So…the first people learned quickly that hunting for things in small groups worked out pretty well. In the much wilder kingdom […]
Just like football season, candy corn, pumpkin spice and the holidays, health insurance renewals come up around this time every year. And you could just renew, take the probable increase and be done with it. We know that more than 60 percent of California employers pay more than they should for their health insurance. (and […]
OUR CLIENT’S SAY IT BEST
We sincerely appreciate all that Moore Benefits has done for us at Microtek Laboratories. You are an invaluable asset and have taken so much of the HR burden off our staff.
Hi Carrie, Wonderful, you are amazing. Please know we are grateful for the efficient and prompt work you deliver.
My thanks go out to Alex for all her work in getting us to this point. Health "care" and health "coverage" are two entirely different things. I'm glad we're in a position to afford both.
I would like to thank you so very much for all of your assistance over the years. You have proven to be my HR lifesaver and I really can’t thank you all enough.
David Burkthe electron shop
Kelly and Carrie,
Just wanted to let you both know that our new employees rave about the customer service, that everything is going great in our relationship, and please don’t ever change.
Who ever writes notes like this?
You can absolutely put this on your website. You all work so hard and deserve all the positive feedback we can possibly deliver.
JenniferDynamic Healthcare Systems
Tara, As always you come to our rescue. Please pin another star to your "super hero cape".
Since we started working with Moore Benefits, everyone at our company has been so happy and felt so taken care of. What a world of difference! Recently Carrie helped me with an issue that started out as a simple request for records and then turned into quite the nightmare. I cannot believe what a rockstar she is - she was there every step of the way for over a month following up, sometimes calling every day to see if she could get information. I am so grateful to her - and everyone else at Moore - for going above and beyond to help me. THANK YOU!!!
Thank you for all your help Aundrea! I appreciate your professionalism, courtesy, and diligent follow up. I rate you a 5/5!
The insurance plan rocks. Much better coverage at a lower price. How often does that happen? I love the team out of Irvine too, protecting us from the apathy of insurance company "customer service" agents. It's a winner on all sides.
DanHabitat for Humanity
The Moore Benefits team are very proactive in helping us get through the myriad of acronmyms and complexities that are found in health care insurance plans.
I have been working with Moore Benefits for years now and they really know the ins and outs of the Health Insurance marketplace, but what really stands out is the level of customer service they provide their clients. Friendly, knowledgeable, and available…that’s a winning formula to me!
Violet RosalesVascular & Interventional Specialists of OC
Good Morning Aundrea-
First and foremost I want to commend you on your customer service that you provided me with. More importantly for taking the time out to actually listen to me and the issues I was having around this $300 Co-Pay, that I knew I wasn’t supposed to pay. Although I couldn’t get anyone to understand that I wasn’t responsible for this Co-Pay and had to start making payments on it, all because no one understood me and just shut me down saying I was responsible for it. You were the first one that went above and beyond and actually listened to me, then took the time and worked with St. Josephs HMG on my behalf until it reflected the $0 Co-Pay. I was frustrated to say the least with the whole situation. You rectified the ongoing issue and followed through until the issue was resolved and the money was reimbursed back to me.
Your management team should be proud to have you on their team, because you are a true definition of customer service.