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When we are your health benefits broker, we track everything in our system so that you don’t have to! Our onboarding tool takes your employee from … Learn Moore
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The Chinese have a saying (and really a curse) that goes may you live in interesting times. And by that measure, last week was pretty “interesting” in health care news as Sen. Bernie Sanders unveiled a bill to create a single payer approach for the nation’s health care system. Just like we talked about when […]
Football star J.J. Watt opened up about his fundraising efforts to help those impacted by Hurricane Harvey, saying he learned “when things look the bleakest, humanity steps up for each other.” Watt made the realization after the campaign he started raised more than $27 million with donations from over 160,000 people. “Just to see the […]
OUR CLIENT’S SAY IT BEST
Hi Carrie, Wonderful, you are amazing. Please know we are grateful for the efficient and prompt work you deliver.
My thanks go out to Alex for all her work in getting us to this point. Health "care" and health "coverage" are two entirely different things. I'm glad we're in a position to afford both.
We sincerely appreciate all that Moore Benefits has done for us at Microtek Laboratories. You are an invaluable asset and have taken so much of the HR burden off our staff.
JenniferDynamic Healthcare Systems
Tara, As always you come to our rescue. Please pin another star to your "super hero cape".
I would like to thank you so very much for all of your assistance over the years. You have proven to be my HR lifesaver and I really can’t thank you all enough.
Since we started working with Moore Benefits, everyone at our company has been so happy and felt so taken care of. What a world of difference! Recently Carrie helped me with an issue that started out as a simple request for records and then turned into quite the nightmare. I cannot believe what a rockstar she is - she was there every step of the way for over a month following up, sometimes calling every day to see if she could get information. I am so grateful to her - and everyone else at Moore - for going above and beyond to help me. THANK YOU!!!
David Burkthe electron shop
Kelly and Carrie,
Just wanted to let you both know that our new employees rave about the customer service, that everything is going great in our relationship, and please don’t ever change.
Who ever writes notes like this?
You can absolutely put this on your website. You all work so hard and deserve all the positive feedback we can possibly deliver.
Thank you for all your help Aundrea! I appreciate your professionalism, courtesy, and diligent follow up. I rate you a 5/5!
The insurance plan rocks. Much better coverage at a lower price. How often does that happen? I love the team out of Irvine too, protecting us from the apathy of insurance company "customer service" agents. It's a winner on all sides.
I have been working with Moore Benefits for years now and they really know the ins and outs of the Health Insurance marketplace, but what really stands out is the level of customer service they provide their clients. Friendly, knowledgeable, and available…that’s a winning formula to me!
DanHabitat for Humanity
The Moore Benefits team are very proactive in helping us get through the myriad of acronmyms and complexities that are found in health care insurance plans.
Violet RosalesVascular & Interventional Specialists of OC
Good Morning Aundrea-
First and foremost I want to commend you on your customer service that you provided me with. More importantly for taking the time out to actually listen to me and the issues I was having around this $300 Co-Pay, that I knew I wasn’t supposed to pay. Although I couldn’t get anyone to understand that I wasn’t responsible for this Co-Pay and had to start making payments on it, all because no one understood me and just shut me down saying I was responsible for it. You were the first one that went above and beyond and actually listened to me, then took the time and worked with St. Josephs HMG on my behalf until it reflected the $0 Co-Pay. I was frustrated to say the least with the whole situation. You rectified the ongoing issue and followed through until the issue was resolved and the money was reimbursed back to me.
Your management team should be proud to have you on their team, because you are a true definition of customer service.